As you are aware, the TVOA-ETA (Tourist Visa on Arrival – enabled with Electronic Travel Authorisation) scheme has been launched by the Government of India on 27th November 2014 for 43 countries, including Australia. A dedicated website (https://indianvisaonline.gov.in/visa/tvoa.html) has been launched for this purpose. The citizens of these 43 countries can apply online for tourist visas (twice a year, each visit not exceeding 30 days, visa duration non-extendable except in the event of medical emergencies) which shall be granted within 72 hours through email.
The purpose of the visit could range from tourism, casual business visit, short term medical treatment, to meet friends and relatives. The applicant is expected to take a printout of the email and can travel to India through 9 designated international airports (Bangalore, Chennai, Kochin, Delhi, Goa, Hyderabad, Kolkata, Mumbai and Thiruvananthapuram). It may be noted that the TVOA-ETA scheme entails capture of biometric data of the visitor on arrival at the airport.
Further details can be accessed through the website. We are in the process of uploading FAQs to the TVOA-ETA portal for the guidance of applicants. The portal also provides a helpline number (+91-11-24300666) and an email address (email@example.com) for applicants to approach for addressing their difficulties in connection with applying for ETA.